Terms & Conditions
Last updated: April 2026
About these terms
These terms apply to all services provided by Promositron Ltd (“Promositron”, “we”, “us”), registered in England and Wales (company number 12345678), to clients (“you”). By engaging our services, you agree to these terms.
Our services
We provide IT support, networking, web design, automation, SEO and email marketing services to small businesses in SW London. The specific scope of each engagement is agreed in writing before work begins. We do not provide hardware repair, cybersecurity audits, or services outside SW London without prior agreement.
Payment
- Invoices are payable within 14 days of issue
- Hourly work is billed at the agreed rate, rounded to the nearest 15 minutes
- Project work may require a deposit of up to 50% before work begins
- Late payment carries a statutory interest charge of 8% above base rate
Cancellation
You may cancel ongoing retainer services with 30 days' written notice. Project work may be cancelled with written notice; deposits are non-refundable once work has commenced. We may cancel services immediately if invoices remain unpaid for more than 30 days.
Liability
Our liability is limited to the total fees paid for the affected service in the 12 months preceding the claim. We are not liable for loss of revenue, data loss, or consequential damages unless caused by our gross negligence. We recommend you maintain independent backups of all business data.
Intellectual property
For website and design projects, full ownership of deliverables transfers to you on receipt of final payment. We retain the right to list the project in our portfolio. Any third-party components (fonts, stock images, plugins) are licensed per their respective terms.
Governing law
These terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact
Questions about these terms? Email sales@promositron.com or call 020 3740 2231.